Privacy Policy
Last updated:
1. Introduction
AITeamzi ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use our platform at aiteamzi.com. By using AITeamzi, you agree to the practices described in this policy.
2. Information we collect
We collect information you provide directly (name, email address, payment information), information generated by your use of the service (conversation history within sessions, subscription status, usage patterns), and technical information (IP address, browser type, device information, cookies).
3. How we use your information
We use your information to provide and improve the AITeamzi service, process payments and manage your subscriptions, send transactional emails (receipts, account notifications), respond to your support requests, and detect and prevent fraud or abuse. We do not use your conversation data to train AI models.
4. Data sharing
We do not sell your personal data. We share data only with trusted service providers who help us operate the platform (Stripe for payments, OpenAI for AI processing, our cloud infrastructure provider). All processors are bound by data processing agreements and are prohibited from using your data for their own purposes.
5. Data retention
We retain your account data for as long as your account is active. Conversation data within sessions is not persisted beyond the session. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data; object to or restrict processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at [email protected].
7. Cookies
We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use the service.
8. Security
We use industry-standard security measures including TLS encryption for data in transit, encrypted storage for sensitive data, and regular security audits. However, no system is completely secure and we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on the platform. Your continued use of AITeamzi after changes take effect constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or to exercise your rights, contact us at [email protected] or write to: AITeamzi Ltd, London, United Kingdom.